AI Solutions for Always-Optimized Operations

Security & Compliance

August 31, 2023

Compliance

Our Managed AI Cloud is SOC 2 Type II certified to ensure compliance with industry standards and best practices for information security, corporate controls, and privacy.


Infrastructure

Sparkbeyond Discovery Platform can be hosted by SparkBeyond or on client infrastructure. In both cases the client gets an Isolated Virtual Machine not shared by other SparkBeyond clients to ensure the highest level of isolation and security. 

Communication to SparkBeyond servers is protected with strong encryption, using at least TLS1.2.

Client Hosting

SparkBeyond Discovery platform can be installed on client infrastructure, in client’s cloud account, or in client’s data center. Contact us regarding prerequisites for installing Discovery Platform on premise. 

This gives clients who want the highest level of control over their data, and do not require close support and maintenance from SB personnel to maintain the system.

SparkBeyond Hosting

If hosted by SparkBeyond, we will host the platform for you and maintain it on either Amazon AWS, or Microsoft Azure, per client’s preference. Both cloud options meet the most stringent security requirements including meeting the standards:  SOC2, PCI-DSS, and ISO27001 

Servers holding client data can be placed in a region of choice, to match legal requirements (e.g EU/ US ) 

Beyond the strong authentication our platform provides, we can limit network access to relevant machines per client requirements (Typically limit access only from SparkBeyond and Client networks).

All access is on an as-needed basis, employing least privilege principles. Access to production environments is limited to authorized personnel only.

Development security

  • As part of SOC2 SparkBeyond maintains Security policies
  • All policies are updated, communicated, and approved by management annually as a part of the SOC2 audit.
  • All Engineers receive security training covering the OWASP Top 10 security issues.
  • The SparkBeyond SDLC ensures high quality secure code. In particular no code enters the platform without undergoing stringent code review. 
  • Communication with the SCM (source code management) system is always encrypted using SSH
  • SparkBeyond uses MFA (Multi Factored Authentication) to protect access to services throughout the organization (SCM, Google Apps, AWS,...)
This article is part of our “Always-Optimized” series exploring how businesses can harness AI technologies to drive continuous improvement across operations and strategy.
SparkBeyond Team
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About SparkBeyond

SparkBeyond delivers AI for Always-Optimized operations. Our Always-Optimized™ platform extends Generative AI's reasoning capabilities to KPI optimization, enabling enterprises to constantly monitor performance metrics and receive AI-powered recommendations that drive measurable improvements across operations.

The Always-Optimized™ platform combines battle-tested machine learning techniques for structured data analysis with Generative AI capabilities, refined over more than a decade of enterprise deployments. Our technology enables dynamic feature engineering, automatically discovering complex patterns across disparate data sources and connecting operational metrics with contextual factors to solve the hardest challenges in customer and manufacturing operations. Since 2013, SparkBeyond has delivered over $1B in operational value for hundreds of Fortune 500 companies and partners with leading System Integrators to ensure seamless deployment across customer and manufacturing operations. Learn more at SparkBeyond.com or follow us on LinkedIn.

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